Avaya IP Office™ in UAE
Avaya IP Office™ is a flexible, all-in-one communications and collaboration platform purpose-built for small to midsized businesses. As organizations across Dubai and Abu Dhabi require greater agility, IP Office delivers a secure and proven architecture trusted by over 635,000 businesses worldwide. It bridges the gap between traditional telephony and modern digital workflows, enabling your team to stay productive on any device, from any location.
- Genuine products · Official warranty
- Dubai, Abu Dhabi & GCC delivery
- Free pre-sales consultation
Flexible Connectivity: Collaborate from Anywhere
Avaya IP Office is designed to remove communication barriers, delivering a seamless experience for in-office, remote, and mobile employees:
- Hybrid Deployment Options: Select the deployment model that suits your needs – on-premises, hybrid, or a phased transition to the cloud when you’re ready.
- Unified Collaboration: Access voice, video, messaging, and conferencing within one platform, integrated with Avaya Workplace, Spaces, and Microsoft Teams.
- Mobile Empowerment: User-friendly applications ensure your workforce remains connected and responsive, whether in the office, on the move, or working remotely.
- Built-in Cost Savings: Lower operational costs with integrated conferencing and support for “Bring Your Own Device” (BYOD), reducing reliance on additional tools and hardware.
Scalability to Match Your Growth
Whether you are a startup or a growing enterprise, Syscom helps you choose the right IP Office configuration to meet your evolving needs:
- Basic & Essential Editions: Ideal for smaller businesses that need dependable voice services, auto-attendants, and core mobility features.
- Preferred Edition: Expands capabilities with unified communications, including presence, instant messaging, web collaboration, and multi-channel contact center features.
- Server Edition & Select: Supporting up to 3,000 users and 150 locations, these advanced editions offer enhanced resilience, centralized management, and Active Directory integration.
| Basic Edition | Essential Edition | Preferred Edition | Server Edition | IP Office Select | |
|---|---|---|---|---|---|
| Capacity | |||||
| Users on a Single Server | 100 | 384 | 1000 | 1500 | 3000 |
| Total Solution Users | 100 | 384 | 1000 | 2000 | 3000 |
| Networked Sites | N/A | 32 | 32 | 32 | 150 |
| Total UC Users | N/A | N/A | 384 | 750 | 3000 |
| Mobility, Access, Integration | |||||
| Mobility | No | Basic | Enhanced | Enhanced | Enhanced |
| Avaya Communicator | No | No | Yes | Yes | Yes |
| Web-based User Portal | No | No | Yes | Yes | Yes |
| Microsoft Teams and Outlook | No | No | Yes | Yes | Yes |
| Conferencing | |||||
| Ad Hoc / Meet-Me Conferencing Users | 64 / 0 | 128 / 0 | 128 / 128 | 256 / 256 | 512 / 512 |
| Conference Scheduling | No | No | Yes | Yes | Yes |
| Web Collaboration | No | No | Yes | Yes | Yes |
| Telephony | |||||
| System Type | Key System | IP PBX | IP PBX | IP PBX | IP PBX |
| Voicemail Type | Basic | Basic | Pro | Pro | Pro |
| Call Recording | No | No | Yes | Yes | Yes |
| Number of Auto-Attendants | 9 | 40 | 40 | 150 | 500 |
| Number of Receptionists | 0 | 4 | 4 | 32 | 75 |
| Deployment | |||||
| Main Deployment Method | Appliance | Appliance | Appliance | Appliance | Appliance |
| Active Directory Integration | No | No | No | Yes | Yes |
| Centralized Licensing | No | No | No | Yes | Yes |
| Contact Center Support | No | No | Yes | Yes | Yes |
| Avaya Aura Branch | No | Yes | Yes | No | No |
Smart Integration & Customer Engagement
IP Office acts as a central communication hub, embedding capabilities directly into your daily business tools:
- Out-of-the-Box App Integration: Connect seamlessly with platforms like Salesforce, Google, Microsoft 365, and Skype for Business.
- Distinctive Customer Contact: Even smaller contact centers can provide advanced service with integrated chat, email, fax, and detailed analytics.
- Tailored User Licensing: Flexible licensing options allow you to assign features based on roles – from basic call handling to advanced collaboration and remote access.
Why Partner with Syscom for Avaya IP Office?
As a certified Avaya partner in the UAE, Syscom delivers the expertise and local support needed to optimize your communication environment:
- Professional Configuration: We manage everything from initial planning to multi-site deployment, ensuring a secure and efficient implementation.
- Security & Peace of Mind: Our solutions are designed with robust security measures to minimize risks such as toll fraud and unauthorized access.
- Custom Training: We equip your team with the knowledge to fully utilize features like Visual Voicemail and web-based user tools for improved productivity.
- 24/7 Local Support: Based in Dubai, our team provides ongoing maintenance and fast technical support across the UAE.
Did you know? Avaya IP Office can scale from as few as 5 users up to 3,000, allowing your communication system to evolve alongside your business.
Empower your workforce with a solution designed for real business impact. Contact Syscom today, your trusted Avaya specialist in Dubai, for a consultation and a customized Avaya IP Office roadmap.
Looking for expert guidance and a solution tailored specifically to your needs?
Avaya Authorised Partner
- Expert Support
- Authorised Partner
Get a Free Consultation
Avaya UC Solutions
Avaya UC Solutions
Showing 49–58 of 58 results
-
700514052Avaya L129 Headset Leather RJ9 Mono 700514052 in Dubai UAE
AvailableRead more -
700514053Avaya L139 Headset Leather QD Mono 700514053 in Dubai UAE
AvailableRead more -
700514054Avaya L149 Headset Leather QD Stereo 700514054 in Dubai UAE
AvailableRead more -
700514055Avaya L159 Headset Leather USB Stereo 700514055 in Dubai UAE
AvailableRead more -
Avaya-OneCloudAvaya OneCloud Cloud Innovation in Dubai UAE
AvailableRead more -
TELE CALL BILLINGAvaya TELE CALL BILLING – Advanced Telephony Billing Solution for Businesses
AvailableRead more -
700512377Power Adapter 5V J100/1600 Series 700512377 in Dubai UAE
AvailableRead more -
Upgrade Avaya System in Dubai UAE
AvailableRead more -
Ei-D05Zycoo Ei-D05 Outdoor Network Intercom
AvailableRead more -
Zycoo Ei-V05 Outdoor Network Intercom
AvailableRead more
Why Syscom
What Makes Syscom Different?
We’ve been helping UAE businesses build and maintain reliable networks for over 20 years. Here’s what that means for you.
- Authorized partner — every Cisco product we sell is 100% genuine, covered by official warranty, and eligible for Cisco SmartNet.
- Local stock in Dubai — no long waits. Most items ship within 2–5 business days across the UAE and GCC.
- Certified engineers — our team holds Cisco certifications. You get expert advice and proper installation, not just a delivery.
- AMC support — annual maintenance contracts with clear SLAs mean you always know how fast we'll respond when something needs attention.
- One point of contact — supply, installation, and support all from one team. No finger-pointing between vendors and installers.
Our Vendor Partnerships
