Avaya IP Office

Avaya IP Office™ in UAE

Avaya IP Office™ is a flexible, all-in-one communications and collaboration platform purpose-built for small to midsized businesses. As organizations across Dubai and Abu Dhabi require greater agility, IP Office delivers a secure and proven architecture trusted by over 635,000 businesses worldwide. It bridges the gap between traditional telephony and modern digital workflows, enabling your team to stay productive on any device, from any location.

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  • Genuine products · Official warranty
  • Dubai, Abu Dhabi & GCC delivery
  • Free pre-sales consultation

Flexible Connectivity: Collaborate from Anywhere

Avaya IP Office is designed to remove communication barriers, delivering a seamless experience for in-office, remote, and mobile employees:

  • Hybrid Deployment Options: Select the deployment model that suits your needs – on-premises, hybrid, or a phased transition to the cloud when you’re ready.
  • Unified Collaboration: Access voice, video, messaging, and conferencing within one platform, integrated with Avaya Workplace, Spaces, and Microsoft Teams.
  • Mobile Empowerment: User-friendly applications ensure your workforce remains connected and responsive, whether in the office, on the move, or working remotely.
  • Built-in Cost Savings: Lower operational costs with integrated conferencing and support for “Bring Your Own Device” (BYOD), reducing reliance on additional tools and hardware.

Scalability to Match Your Growth

Whether you are a startup or a growing enterprise, Syscom helps you choose the right IP Office configuration to meet your evolving needs:

  • Basic & Essential Editions: Ideal for smaller businesses that need dependable voice services, auto-attendants, and core mobility features.
  • Preferred Edition: Expands capabilities with unified communications, including presence, instant messaging, web collaboration, and multi-channel contact center features.
  • Server Edition & Select: Supporting up to 3,000 users and 150 locations, these advanced editions offer enhanced resilience, centralized management, and Active Directory integration.
Basic Edition Essential Edition Preferred Edition Server Edition IP Office Select
Capacity
Users on a Single Server100384100015003000
Total Solution Users100384100020003000
Networked SitesN/A323232150
Total UC UsersN/AN/A3847503000
Mobility, Access, Integration
MobilityNoBasicEnhancedEnhancedEnhanced
Avaya CommunicatorNoNoYesYesYes
Web-based User PortalNoNoYesYesYes
Microsoft Teams and OutlookNoNoYesYesYes
Conferencing
Ad Hoc / Meet-Me Conferencing Users64 / 0128 / 0128 / 128256 / 256512 / 512
Conference SchedulingNoNoYesYesYes
Web CollaborationNoNoYesYesYes
Telephony
System TypeKey SystemIP PBXIP PBXIP PBXIP PBX
Voicemail TypeBasicBasicProProPro
Call RecordingNoNoYesYesYes
Number of Auto-Attendants94040150500
Number of Receptionists0443275
Deployment
Main Deployment MethodApplianceApplianceApplianceApplianceAppliance
Active Directory IntegrationNoNoNoYesYes
Centralized LicensingNoNoNoYesYes
Contact Center SupportNoNoYesYesYes
Avaya Aura BranchNoYesYesNoNo

Smart Integration & Customer Engagement

IP Office acts as a central communication hub, embedding capabilities directly into your daily business tools:

  • Out-of-the-Box App Integration: Connect seamlessly with platforms like Salesforce, Google, Microsoft 365, and Skype for Business.
  • Distinctive Customer Contact: Even smaller contact centers can provide advanced service with integrated chat, email, fax, and detailed analytics.
  • Tailored User Licensing: Flexible licensing options allow you to assign features based on roles – from basic call handling to advanced collaboration and remote access.

Why Partner with Syscom for Avaya IP Office?

As a certified Avaya partner in the UAE, Syscom delivers the expertise and local support needed to optimize your communication environment:

  • Professional Configuration: We manage everything from initial planning to multi-site deployment, ensuring a secure and efficient implementation.
  • Security & Peace of Mind: Our solutions are designed with robust security measures to minimize risks such as toll fraud and unauthorized access.
  • Custom Training: We equip your team with the knowledge to fully utilize features like Visual Voicemail and web-based user tools for improved productivity.
  • 24/7 Local Support: Based in Dubai, our team provides ongoing maintenance and fast technical support across the UAE.

Did you know? Avaya IP Office can scale from as few as 5 users up to 3,000, allowing your communication system to evolve alongside your business.

Empower your workforce with a solution designed for real business impact. Contact Syscom today, your trusted Avaya specialist in Dubai, for a consultation and a customized Avaya IP Office roadmap.

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Avaya UC Solutions

Avaya UC Solutions

Why Syscom

What Makes Syscom Different?

We’ve been helping UAE businesses build and maintain reliable networks for over 20 years. Here’s what that means for you.

  • Authorized partner — every Cisco product we sell is 100% genuine, covered by official warranty, and eligible for Cisco SmartNet.
  • Local stock in Dubai — no long waits. Most items ship within 2–5 business days across the UAE and GCC.
  • Certified engineers — our team holds Cisco certifications. You get expert advice and proper installation, not just a delivery.
  • AMC support — annual maintenance contracts with clear SLAs mean you always know how fast we'll respond when something needs attention.
  • One point of contact — supply, installation, and support all from one team. No finger-pointing between vendors and installers.

Our Vendor Partnerships

CISCO
HP / ARUBA
FORTINET
Sophos
MICROSOFT
APC / SCHNEIDER
Allied Telesis
SonicWall
Cisco Meraki
Avaya
Ubiquiti
Grandstream
Linksys
Seceon

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