Avaya IP Office Essential Edition delivers the core capabilities required to maintain a polished business image and streamline day-to-day operations:

• Optimized Capacity: Supports up to 384 users on a single IP500 V2 system, making it ideal for expanding SMEs across the UAE.
• Professional Call Routing: Includes up to 40 automated attendants, ensuring calls are directed to the right department or individual efficiently – even outside business hours.
• Essential Mobility: With One Number Access, calls to your office extension can ring simultaneously on your mobile device, keeping you connected while on the move.
• Built-in Voicemail: Embedded voicemail (via SD card) provides 15–25 hours of storage, with convenient “Voicemail-to-Email” integration for 24/7 access.

Streamlined Productivity for Growing Teams

With Essential Edition, Syscom enables businesses to improve efficiency through simplified communication workflows:

• Dial by Name/Extension: Allows callers to quickly reach the right person using a name directory or extension input, enhancing the customer experience.
• Ad Hoc Conferencing: Supports two 64-party conference bridges, enabling instant collaboration without third-party conferencing tools.
• Flexible Endpoint Support: Compatible with a wide range of Avaya J-Series IP phones and digital handsets, offering flexibility based on budget and user requirements.
• Unified Messaging: Access and manage voicemail directly via your phone or email inbox for faster response and improved productivity.

Why Partner with Syscom for IP Office Essential Edition?

As a trusted Avaya partner in the UAE, Syscom provides the expertise and local support needed for a smooth deployment:

• Expert Deployment: Fast and efficient setup of the IP500 V2 platform, customized to your business workflows.
• Scalability Planning: Seamless upgrade path to higher editions like Preferred or Select as your business expands.
• Local On-Site Support: Dubai-based engineers provide installation, training, and ongoing maintenance.
• Cost-Effective Licensing: Tailored licensing ensures you only invest in the features your team actually needs.

Did you know? Avaya IP Office Essential Edition can handle up to 6 simultaneous calls to the automated attendant, helping your business remain responsive even during peak hours.