Yeastar provides cloud-based and on-premises VoIP PBXs and VoIP gateways for SMBs and delivers Unified Communications solutions that connect co-workers and clients more efficiently. Yeastar customers enjoy the flexible and cost-effective communications solutions that have been consistently recognized in the industry for high performance and innovation.
Call Center Integration
Combine your contact center needs with Yeastar IP-PBX to enjoy the benefits of a comprehensive call center solution with advanced functionality.
In any business scenario, call center always bears great significance as a central hub that links customers and organizations. And seamless call center integration, without doubt, grants businesses with strategic values and superior customer experience.
Yeastar IP-PBX is highly compatible and supports integration with the robust Asternic On-Premises Call Center, QueMetrics On-Premise, and the highly scalable QueueMetrics-Live cloud-based call center services, providing professionals with a powerful tool for efficient Asterisk call-center management.
With seamless integration, the third-party call center softwares transform S-Series into a call management platform while S-Series offers a complete suite of enterprise-grade telephony features.
Features
- Call center reporting
- Real-time monitoring
- Call distribution management
- Track critical metrics and queue stats
- Easy-to-use platform
Benefits
- Optimize agent performance and call center operations
- Quicker and more accurate call routing
- Decrease call abandonment
- Enhance caller experience
- Help achieve business’ maximum potential
Compatible IP Phones
Yeastar has excellent interoperability to offer the easiest solution and support various SIP phones.
Yeastar makes sure your choice of phones interoperates with S-Series VoIP PBX and Yeastar Cloud PBX perfectly. The following SIP Phones/IP Phones have been tested with S-Series VoIP PBX and Yeastar Cloud PBX. The supported IP phones can either be configured on the IP phones’ web configuration panel or alternatively be provisioned from the Web interface of S-Series and Yeastar Cloud PBX. To learn more about the IP phone support, click on the configuration guide.
Yeastar S-Series VoIP PBX and Yeastar Cloud PBX provides Auto Provisioning feature to configure IP phones in bulk, which saves time substantially. Read on to learn what IP phones can be provisioned by Yeastar PBX Phone System.
If you would like to know more about Yeastar Lucent Telephony Solutions. Please feel free to reach us at sales@sysllc.com or call us at +97143522433.
