“As a premier luxury destination, the reliability and performance of our network infrastructure are paramount-it directly impacts both our high standards for guest experience and our critical hotel operations.

We engaged Syscom for a complex and vital project: the complete migration of our core network and Wi-Fi system from Huawei to a state-of-the-art HPE Networking (Aruba) solution.
The challenge was significant, requiring the cutover of all services-including guest Wi-Fi, property management systems (PMS), and point-of-sale (POS)-with zero disruption to our 24/7 operations. The Syscom team executed this live upgrade flawlessly. Their detailed planning and expertise ensured a seamless transition, delivering superior wireless coverage and speeds across the entire property.

Furthermore, their proficiency in managing and integrating our Avaya Enterprise Support systems proved invaluable, providing our operations with a unified and highly reliable communication backbone.

The result is a robust, future-proof network that has dramatically improved our staff efficiency and, most importantly, significantly elevated our guest connectivity and satisfaction scores. We highly recommend Syscom for their professionalism, technical mastery, and commitment to delivering mission-critical projects successfully.”