Description
Customers with mission-critical network requirements cannot afford downtime. SonicWall 24×7 support is an around-the-clock support service.
- Includes 24×7 access to chat, email, web, and teleophone support for technical assistance
- Software and firmware updates for all upgrades needed
- Gives access to hardware replacement for replacement of defective hardware
- Allows access to SonicWall’s electronic support tools
| General Information |
| Product Name |
SonicWall 24×7 Support for TZ350 Series 1-Year |
| Manufacturer Part Number |
02-SSC-1767 |
| Name |
Support – Extended Service |
| Product Type |
Service |
| Information |
| Main Type |
Exchange |
| Service Sub Type |
ElectronicPhysical |
| Description |
24×7 Next Business Day |
| Response Time |
Next Business Day – Advance Hardware Replacement |
| Location |
Service Depot |
| Duration |
1 Year |
| Other Information |
| Service Availability Days |
7 |
| Service Availability Hours |
24 |
| Service Type |
Exchange |
| Product Supported |
SonicWALL TZ350, TZ350 Wireless-AC |
