Seamless Communication
in the Cloud
Connect, collaborate, and communicate effortlessly—anytime, anywhere,
on a secure, scalable cloud platform.
Cloud Unified Communications
in Dubai, UAE
Elevate your enterprise communication with cloud-based unified communications that streamline voice, video, messaging, and collaboration across all devices. Our solutions eliminate the complexity of traditional systems, enhance productivity, and provide real-time insights to drive smarter business decisions. With a secure and scalable cloud infrastructure, your teams stay connected and agile, delivering consistent, high-quality experiences for employees and customers alike.
Gain peace of mind knowing your communications are always up-to-date in a secure, compliant environment, providing the flexibility required to effectively manage your business. Syscom’s Unified Communication solutions (UCaaS) are conveniently available on a subscription basis and delivered in your preferred public, private, or hybrid cloud model.
Your business demands a cloud communications solution that delivers flexible features, vital functions, and undeniable value—without any compromise. Whether you are a small business, require full enterprise scale, or fit somewhere in the middle, Avaya delivers powerful cloud communications your way.
Scale Faster and Stay Ahead with Avaya OneCloud
Leveraging the power of Avaya OneCloud, you can seamlessly scale your solution and accelerate your time to market with always-on resources available to meet fluctuating needs. With cutting-edge cloud technology, you eliminate concerns about technology obsolescence. This allows your team to focus entirely on providing great customer experiences, improving productivity, and achieving sustainable business growth.
Empowering Your Business with Cloud & UC Solutions
UCaaS
Rely on our Unified Communications as a Service to help teams connect more easily no matter where they are. Call, meet and collaborate with others using any device or system.
Public
UCaaS and CCaaS solutions delivered in a cloud-based model ensures you have the latest software, helps control costs using self-service tools, and provides near-zero operational costs.
Private
You have control when Avaya helps install, operate, and manage your cloud solution based on service agreements that you design. Avaya can provision the equipment stack and host it on your premises or in one of our data centers.
CCaaS
Be worry free knowing you’re secure and compliant with Contact Center as a Service. Connect from any device, from anywhere, and give agents new interaction tools they’ll love.
CPaaS
Build Communications Platform-as-a-Service apps with ease and integrate them into any application or workflow, or with your current communications systems.
Services
Going cloud comes with its own set of planning and management challenges. Work with our expert staff to find the most streamlined path to the right cloud solution for your business communications.
Syscom Cloud Solutions: Migration, IT-as-a-Service, and Application Health
Your business needs a cloud solution that delivers flexible features, functions, and value—without any compromise.
Cloud solutions involve the sharing of resources to achieve economies of scale and maximize the effectiveness of shared resources. Our Cloud Services team creates a strategic plan for clients to easily migrate workloads to an optimal delivery model, whether it be public or private cloud. This service includes a detailed approach to understanding your business goals and objectives while aligning the necessary technical capabilities that constitute the business workload.
We empower you to manage powerful applications and services using platforms like Windows Azure and Office Online. Our comprehensive cloud solutions ensure application access and continuity, even in the event of hardware failures, disaster recovery scenarios, or network issues.
Syscom Cloud Solutions offer a comprehensive series of consulting, integration, and support services. These services enable clients to successfully establish a cloud environment while maintaining operational compatibility and transforming their existing infrastructure for the delivery of an agile IT-as-a-Service (ITaaS) model.
Our advanced solutions provide essential capabilities that help you better understand the health and performance of your critical applications. You can set up real-time alert rules to be instantly notified when your service availability is degraded, allowing you to take immediate precautionary actions.
Related Solutions
Unified Communications
Unified Communications (UC) integrates multiple communication tools—such as voice, video, messaging, email, and collaboration platforms—into a single, cohesive system.
Contact Center
A contact center is a centralized hub where businesses manage customer interactions across multiple channels—phone, email, live chat, social media, and messaging apps.
Audio/Video Conferencing
Audio and video conferencing enables real-time communication between individuals or teams across different locations. These solutions have become essential….
Collaboration Endpoints
Collaboration endpoints are the hardware and software solutions that enable seamless communication and teamwork in hybrid work environments.
Solution Design & Integration
Collaboration Solution Design & Integration involves strategically planning, customizing, and implementing unified communication and teamwork tools to…
Client Stories
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Insights
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Enterprise Digital Transformation
Roadmap
Ready to modernize your business? Our Enterprise Digital Transformation Roadmap provides a strategic, end-to-end approach to migrating and optimizing your IT infrastructure. We guide you through four essential stages to ensure a seamless transition and lasting performance, from Infrastructure Design & Consulting to Deployment & Integration Services.
Infrastructure Design & Consulting
We design tailored IT infrastructure solutions that align with your business goals, ensuring scalability, reliability, and performance.
Project Planning
& Management
From concept to completion, we manage your IT projects with precision, timelines, and transparency to ensure successful delivery.
Technology Procurement
& Optimization
Syscom partners with leading vendors to source, supply, and optimize the right technologies for your specific business needs.
Deployment &
Integration Services
Our experts handle seamless installation and integration of systems — from servers and networks to communication platforms — for smooth operations.
Partner Network
Avaya
Syscom is a sub-distributor for Avaya in the UAE. Avaya is a global leader in next-generation business collaboration, offering unified communications, real-time video, call center solutions, IP PBX systems, and related services to organizations of all sizes worldwide.
Cisco
Syscom is an authorized Cisco Select Partner & Provider in the UAE, providing end-to-end IT networking solutions and a wide product range for SMBs and Enterprise-level organizations.
Grandstream
Authorized distributor of Grandstream Networks in UAE, Qatar and Oman. Grandstream Networks provide innovative unified communications and networking solutions for global businesses of all sizes.
Fortinet
Syscom is a Fortinet Select Integrator and MSSP, delivering advanced, end-to-end cybersecurity solutions to protect, manage, and secure complex modern digital infrastructures.
Zycoo
Syscom is the authorized distributor of Zycoo, a leading global developer and manufacturer specializing in advanced IP Telephony, IP Intercom, and IP Public Address Systems. Zycoo is renowned for its Unified IP Communication solutions, leveraging cutting-edge technologies.
Poly
Syscom is an authorized partner for Poly, delivering advanced audio and video communication solutions. Poly’s technology enhances collaboration, productivity, and engagement across meetings, conference rooms, and remote workforces.
