Reliable Support Services
for Business Continuity
Comprehensive technical support that keeps your IT operations
running without interruption.
Support Services for
Operational Excellence
As a leading IT service provider, we position technology as a primary facilitator for your business growth. Our experienced pool of multi-talented certified engineers enables us to deliver optimum IT support services tailored to your entire system infrastructure.
Maintaining server uptime is crucial for providing your customers with reliable, round-the-clock online access. Ensure uninterrupted service with Syscom’s Annual Maintenance Contract (AMC) in Dubai, UAE. We partner with businesses across the Middle East, using the best technology to effectively grow, manage, and protect your critical IT information assets.
IT is a key component of a business operational infrastructure in Dubai. Downtime begins the moment systems stop functioning, leading directly to a loss in communication, output, and profit. However, organizations should not worry about managing this risk. Our technical professionals in various fields can expertly manage your entire IT infrastructure. Our specialized IT Support Team is composed of experts, including Advanced Computing and Networking specialists, Server specialists, Telephony and Networking specialists, and certified Microsoft and Firewall specialists.
Comprehensive AMC Services for Reliable, Hassle-Free IT Maintenance
We provide AMC services which are well integrated and distinguished. We support you in managing your modern-day maintenance challenges in a better way. Relevant and adequate maintenance is our top priority. We always provide quality services and products for the competitive environment.
Our proficient team is well equipped to handle unpredicted hurdles in an all-demanding environment, with round-the-clock support assistance. Syscom is the right choice for cost-effective maintenance of all your business needs. Approaching us is the smartest way ahead for solving all your business difficulties. We provide adept maintenance of the IT infrastructure that improves your performance and keeps you moving ahead. The Syscom IT annual maintenance contract provides the most hassle-free maintenance for your servers.
Syscom is based in the UAE and is expanding its services across the Middle East, established in the year 2013 with the vision of helping small businesses in the Middle East by using Managed Service Provider (MSP) technology to effectively grow, manage, and protect IT Information Assets. We have a dedicated team of experts who will assist you in maintaining your Telecom Equipment (Avaya), IT Systems, Network Infrastructure, Servers, and Storage Systems, among others.
Why Outsource Your IT Support to Syscom?
Fixed Monthly Costs
Predictable IT spending with no hidden emergency fees.
Reduced Downtime
Our proactive monitoring resolves bottlenecks before they become outages.
Faster Response Times
Guaranteed Service Level Agreements (SLAs) tailored to your business needs.
Our Comprehensive IT Support Solutions
Managed Help Desk
- Remote Troubleshooting: Resolving 90% of IT issues instantly via secure remote access.
- Software Installation & Updates: Ensuring your OS and applications (Microsoft 365, Adobe, ERPs) are always current.
- User Account Management: Rapid password resets, new user onboarding, and offboarding.
Onsite Technical Support
- Hardware Repairs & Upgrades: Fixing servers, workstations, and peripherals.
- Network Troubleshooting: Solving connectivity issues, Wi-Fi dead zones, and cabling faults.
- Equipment Deployment: Setting up new workstations, printers, and meeting room AV systems.
Proactive Maintenance & Monitoring
- Server Monitoring: Tracking uptime and performance to catch errors before they impact your workflow.
- Patch Management: Automating security patches to protect against vulnerabilities.
- Health Checks: Regular system audits to optimize speed and hardware lifespan.
Strategic IT Consulting (vCISO/vCIO)
- IT Roadmap Planning: Budgeting for future hardware refreshes and digital transformation.
- Compliance Audits: Ensuring your IT environment meets HIPAA, GDPR, or industry-specific standards.
- Disaster Recovery Planning: Designing backup solutions that ensure you never lose a day of work.
Related Solutions
Server and Storage
Syscom, being an HPE, Dell & Lenovo Partner delivers superior server and storage choice that can reliably support any workload.
Passive Infrastructure
Passive Infrastructure services include designing of infrastructure as per the business need and the implementation services
Secure Workplace
Syscom offers a wide range of advanced security solutions to secure critical enterprise assets and safeguard access to sensitive
Virtual Desktop Infrastructure
Understand your current productivity levels and how can maximise your talent to drive performance improvement.
Mobility Solutions
Our solution enables you to enroll devices in your enterprise environment quickly, configure and update device.
Client Stories
‘3 and Free’: Upgrade to TZ350 or SOHO 250 for Free
Upgrade your current SOHO or TZ firewall to an eligible model for free when you pair it with the purchase
Fortinet SASE for Small Business
Securing your network infrastructure for tomorrow’s challenges. FortiGate VM can enhance security measures, analyze network traffic patterns, identify potential threats,
Simplify Networking with Meraki Cloud-Managed Switches
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Insights
Shield Your Organization from Cyberthreats with Seceon
Securing your network infrastructure for tomorrow’s challenges. FortiGate VM can enhance security measures, analyze network traffic patterns, identify potential threats,
Streamline Your Security with Apphaz’s Scanning and Vulnerability Management Platform
Securing your network infrastructure for tomorrow’s challenges. FortiGate VM can enhance security measures, analyze network traffic patterns, identify potential threats,
Simplify Networking with Meraki Cloud-Managed Switches
Securing your network infrastructure for tomorrow’s challenges. FortiGate VM can enhance security measures, analyze network traffic patterns, identify potential threats,
Enterprise Digital Transformation
Roadmap
Ready to modernize your business? Our Enterprise Digital Transformation Roadmap provides a strategic, end-to-end approach to migrating and optimizing your IT infrastructure. We guide you through four essential stages to ensure a seamless transition and lasting performance, from Infrastructure Design & Consulting to Deployment & Integration Services.
Infrastructure Design & Consulting
We design tailored IT infrastructure solutions that align with your business goals, ensuring scalability, reliability, and performance.
Project Planning
& Management
From concept to completion, we manage your IT projects with precision, timelines, and transparency to ensure successful delivery.
Technology Procurement
& Optimization
Syscom partners with leading vendors to source, supply, and optimize the right technologies for your specific business needs.
Deployment &
Integration Services
Our experts handle seamless installation and integration of systems — from servers and networks to communication platforms — for smooth operations.
Partner Network
HPE Aruba Networking
Cisco Systems, Inc. Is an American multinational technology conglomerate
