The Basic Edition focuses on high-quality voice telephony and simplified message management to keep your operations running smoothly: 

• Essential Voice Telephony: Provides standard call handling features including call forwarding, hold, and transfer to ensure no customer call goes unanswered.
• Automated Attendant: Professionalize your business image with a multi-level automated attendant that directs callers to the right department or extension without needing a full-time receptionist.
• Integrated Messaging: Includes built-in voicemail for all users, featuring message-to-email conversion so you can stay updated on your messages directly from your inbox.
• Audio Conferencing: Built-in support for ad-hoc audio conferencing, allowing small teams to collaborate instantly without third-party subscriptions.

Key Specifications at a Glance

Managed by Syscom, the Basic Edition is engineered for simplicity and efficiency:

• User Capacity: Supports up to 100 users on a single server, providing plenty of room for small team growth.
• Deployment Method: Primarily deployed as a turn-key appliance, making it a “lean IT” solution that is easy to install and maintain.
• System Type: Operates as a robust Key System or a basic IP PBX, depending on your preferred office workflow.
• Reliability: Backed by Avaya’s 100+ year heritage, ensuring your business stays connected with a hardened, secure architecture. 

Why Start with Basic Edition through Syscom?

As your authorized Avaya partner in the UAE, Syscom ensures your entry into professional communications is seamless and future-proof:

• Simple Migration Path: We design your system so you can migrate to Essential or Preferred editions easily when your business is ready for IP telephony or advanced unified communications.
• Local Expertise: Based in Dubai, our engineers handle the setup and configuration of your auto-attendants and call routing to match local business hours and practices.
• Cost Management: We help you reduce monthly costs by utilizing the built-in features of the Basic Edition, eliminating the need for expensive external conferencing or messaging services.
• On-the-Ground Support: Syscom provides ongoing maintenance and technical assistance across all Emirates, ensuring your “Digital Front Door” always remains open.

Did you know? Avaya IP Office Basic Edition is proven in more than 635,000 businesses worldwide, offering peace of mind through a highly reliable and secure design.

Start with the essentials and grow at your own pace. Contact Syscom today, your trusted Avaya specialist in Dubai, for a consultation and a tailored quote for Avaya IP Office Basic Edition.