Avaya Aura goes beyond traditional PBX systems with its advanced SIP-based architecture. It treats each user as a single identity across all devices, enabling a truly unified communication experience:

• Session Manager: Acts as the central controller of your network, integrating voice, video, and data into one SIP-based system – reducing costs and operational complexity.
• Communication Manager: Delivers enterprise-grade telephony capabilities, supporting large user bases with 99.999% uptime and sophisticated call routing features.
• Presence & IM: Provides real-time visibility into employee availability, allowing instant communication through secure messaging or voice calls.
• System & Session Audit: Offers comprehensive insights into system performance and compliance, helping meet stringent UAE NESA security standards. 

Why Avaya Aura is the Strategic Choice?

For large enterprises in the UAE, Avaya Aura is more than a communication system – it’s a foundation for digital transformation:

• Massive Scalability: Supports up to 250,000 users and 350,000 devices within a single network, ideal for large campuses and global organizations.
• Survivability & Business Continuity: With built-in “Local Survivable Processor” (LSP), branches remain operational even during central system failures, ensuring uninterrupted communication.
• AI-Ready Integration: Seamlessly connects with modern AI layers, enabling capabilities like voice biometrics, automated transcription, and intelligent IVR systems.
• Unified Security: Advanced encryption and certificate management safeguard all communications, protecting sensitive enterprise data from evolving cyber threats.

Core Components of the Aura Stack

At Syscom, we help you fully leverage the Aura ecosystem to enhance operational efficiency: 

• Avaya Presence Services: Ensures consistent, real-time user status updates across all communication channels.
• Avaya Aura Messaging: Consolidates voicemail into a unified inbox accessible email, web, or mobile devices.
• Avaya Media Server: A software-driven media processing solution that reduces dependency on costly physical infrastructure.
• Avaya Session Border Controller (SBC): Protects your network edge by securing SIP traffic against external threats. 

End-to-End Aura Services by Syscom

As a trusted Avaya partner in the UAE, Syscom delivers comprehensive services to support your enterprise communication core:

• Architecture Design & Planning: We create tailored strategies to unify and optimize your communication systems.
• Migration & Upgrades: Our team ensures smooth transitions to the latest Avaya Aura v10+ with zero downtime and full data preservation.
• Managed Support (NOC): Operating from Dubai, we provide 24/7 monitoring and proactive maintenance to keep your systems running continuously.
• Custom Integration: We integrate Avaya Aura with your existing business applications and specialized tools to build a fully customized communication environment. 

Did you know? Avaya Aura’s SIP-based architecture can help enterprises reduce telecom costs by up to 40% through centralized routing and optimized trunk usage.

Upgrade from fragmented systems to a unified communication core. Contact Syscom today, your trusted Avaya expert in Dubai, to book a consultation and discover the full capabilities of Avaya Aura.