Nortel Telephony Solutions

Nortel IP Telephony solutions for enterprises

Now that IP networks offer the robustness and quality of service that voice service requires, enterprises have been quick to take advantage. Converging voice and data over IP maximizes network efficiency, streamlines the architecture, reduces capital and operating costs, and opens up new service opportunities. The IP-based multimedia architecture extends service to remote sites and home offices over cost-effective IP links, and makes it easy to deploy, reconfigure and repair service. VoIP enables rich, new multimedia services, such as Web enabled multimedia contact centres, unified messaging, presence and remote PC-based call management. IP has ushered in the era of anywhere anytime connectivity, with advanced services that make it more natural, convenient and productive than ever to communicate with colleagues and customers anywhere in the world — at lower cost than ever. More than a decade ago, while IP networking was just making the transition from academia into the business.

Nortel IP Telephony solutions for diverse applications

Distributed and mobile workforce solutions – enable employees to access the network and its resources from anywhere, without boundaries. Homebased and traveling employees can enjoy all the productivity advantages as their office-based colleagues. Workers who roam the premises, such as nurses and plant supervisors, can remain connected via seamless wireless service. Shared “hot desks” reduce office space requirements yet allow teams to work more closely than ever.

Multi-site solutions for large businesses or campuses – support from 200 users to more than 200,000 users. To users, the multi-site network looks and feels like one unified corporate network. To administrators, the multi-location network can be managed from a centralized location. Regional offices are autonomous yet enjoy full access to advanced features and applications, whether they have a few employees or thousands.

Multi-site solutions for small to mid-sized businesses–  support 20 to 400 users. Even small offices now find it affordable to deploy powerful new e-business applications that extend network services to remote workers, increase portability, simplify adds/moves/ changes and eliminate toll charges on site-to-site calls.

Remote office or branch office solutions– cost-effectively extend voice and data services to your many business locations — from 5 to 400 users per site — while providing a seamless customer and employee experience.

Single-site solutions-  enable small businesses to perform like much larger ones, and large enterprises to enjoy all the efficiency, productivity and cost-saving advantages of converged voice and data services.

Improve business productivity and customer service

  • Converge voice and data services
  • Provide consistent access to the network from anywhere
  •  Give employees control over how their communications reach them
  •  Empower contact centres for more responsive customer service
  •  Readily adapt to new technologies as they become available

Reduce the cost of owning and operating the network

  • Own and operate one converged network instead of separate networks
  • Eliminate toll charges for calls among remote offices
  • Manage the network from one simplified, central vantage point
  • Converge the business infrastructure and the underlying data network
  • Reduce facilities costs with an increasingly mobile and remote workforce
  • Extend the value of existing network investments as you migrate to IP

Nortel also offers a complete portfolio of IP phones, including desktop phones with displays, rugged wireless handsets, PC-based “softphones” and remote clients for off-site laptops. All of these access devices operate seamlessly across the range of IP-enabled platforms and applications.

If you would like to know more about Nortel Telephony Solutions. Please feel free to reach us at sales@sysllc.com or call us at +97143522433.