Charisma Medical Centre

Transforming Healthcare: Charisma Medical Centre, UAE Chooses Syscom for IT Infrastructure

Industry

Consumer & Retail

Location

Dubai, UAE

Offerings

Consulting & Engineering Services,
Cloud and Infrastructure,
Modern Workplace, Security

About Charisma Clinic

Charisma stands as a pre-eminent aesthetic clinic, its presence resonating through numerous branches strategically dispersed across the expanse of the United Arab Emirates. Operating ceaselessly, the clinic’s services are unwaveringly available seven days a week. This tireless commitment reflects its resolute dedication to provide unparalleled care and undivided attention to a discerning clientele that spans and defines the entire region.

Challenges Faced:

The existing limitations within their telephony system have impeded their ability to effectively record and monitor calls, thereby acting as a hindrance to their endeavors of expanding their customer base and driving revenue growth. This setback has prevented them from fully capitalizing on new market opportunities.

Furthermore, their infrastructure’s lack of robust security measures has resulted in a series of performance challenges and heightened vulnerability to security threats. These collective issues have cast a substantial impact on their day-to-day operations, necessitating immediate remediation and a comprehensive reassessment of their technological framework. This strategic overhaul is essential not only to ensure the uninterrupted flow of their services but also to uphold the confidence and loyalty of their valued clientele.

Testimonial

“Syscom’ s commitment to excellence and professionalism is evident in every aspect of collaboration. The dedication displayed by the entire team has helped us achieve a well-operated IT infrastructure and call center.”