Avaya Transforming the customer experience to a greater expectation.
Securing your network infrastructure for tomorrow’s challenges.
FortiGate VM can enhance security measures, analyze network traffic patterns, identify potential threats, and respond to attacks in real-time. FortiGate VM provides consistent security across private cloud, public cloud. Its ability to be deployed in virtualized environments enables organizations to secure their cloud-based assets effectively and efficiently
Create an effortless Cloud Contact Center Experience at every touchpoint
A seamless and continuously available contact center offering a completely integrated Contact Center as a Service (CCaaS) framework, ensuring scalability, security, and comprehensive analytics throughout the customer journey, delivering a straightforward and adaptable cloud experience.
Maximize the possibilities of the platforms you already have
Modernize and digitalize customer experience
Embrace market trends toward cloud contact centre solutions
Customizable to unique requirements, no matter the industry
Seamless connections
Create a fully connected and focused customer experience within any digital journey.
Flexible cloud deployment
Choose the flexible deployment model that meets your business needs, whether it’s fully cloud based, a hybrid approach, or an on-premises solution.
Empowered employees
Arm your contact center employees with the tools they need to stay fully engaged so that they can deliver a superior customer experience.
Value Added Applications
- Call Billing
- Call Budgeting
- AI Chatbot
- Ticketing System
- Social Media Connector
- Customer Survey (C-SAT)
- Outbound Dialer
- Callback Assist
