Unified Voice Solutions for
a Connected Business Ecosystem
Advanced telephony and collaboration solutions that unify your
enterprise communication across all channels.
IP Telephony Solutions in UAE
In today’s fast-paced business environment, IP telephony solutions in the UAE provide a cost-effective, scalable, and feature-rich alternative to traditional phone systems. As leading VoIP service providers in Dubai and across the Emirates, we understand the need for modern, flexible communication.
Whether you’re a small business or a large enterprise, upgrading to Voice over IP (VoIP) technology can streamline operations, improve customer service, and reduce communication costs. This digital transformation is key to achieving seamless unified communications. Embrace advanced business communication features that enhance collaboration and efficiency across your organization.
For every modern business, reliable communication is the foundation of customer experience and team productivity. At Syscom, we architect the future of your operations. Our specialized IP Telephony Solutions are designed to fuel your seamless collaboration, moving you beyond basic calling to advanced, reliable, and secure Unified Communications.
Syscom – Your Trusted End-to-End IT Solutions Provider in UAE
Unified Communications
Unified Communications (UC) integrates multiple communication tools—such as voice, video, messaging, email, and collaboration platforms—into a single, cohesive system.
Contact Center
A contact center is a centralized hub where businesses manage customer interactions across multiple channels—phone, email, live chat, social media, and messaging apps.
Audio/Video Conferencing
Audio and video conferencing enables real-time communication between individuals or teams across different locations. These solutions have become essential….
Collaboration Endpoints
Collaboration endpoints are the hardware and software solutions that enable seamless communication and teamwork in hybrid work environments.
Cloud Solutions
Cloud solutions are cloud-based platforms that enable teams to communicate, share files, and work together in real-time—from anywhere in the world. These tools integrate messaging, …
Solution Design & Integration
Collaboration Solution Design & Integration involves strategically planning, customizing, and implementing unified communication and teamwork tools to…
Why Syscom is the Best Choice for Your Business
We deliver not just services, but peace of mind. Choosing Syscom means you are partnering with a company dedicated to your success.
Avaya Products & Solutions
Accelerate Growth: Avaya’s Seamless UC Drives Productivity and Loyalty.
Accelerate Your Business: A Single App for Calling, Messaging, Meetings & Team Collaboration.
As you cut the complexity, you’ll reduce the security risks and productivity drain from having multiple solutions in your workplace. Your team is better connected and enabled, becoming stronger customer advocates and driving loyalty with your brand.
Cisco Products & Solutions
Cisco UC: Connect Teams, Anytime, Anywhere, with Voice, Video & Mobility.
People work together in different ways. And they use a lot of collaboration tools: IP telephony for voice calling, web and video conferencing, voice mail, mobility, desktop sharing, instant messaging and presence, and more.
UC solutions are available as on-premises software, partner-hosted solutions, or as a service (UCaaS) from cloud providers.
Avaya Aura® Communication Manager
Avaya Aura® Communication Manager is a core component of Avaya’s unified communications (UC) platform, providing enterprise-grade call control, telephony, and collaboration features. It serves as the foundation for mission-critical voice and video communications across large organizations, supporting IP, digital, and analog endpoints with carrier-grade reliability.
Key Features & Capabilities
Multi-Site Call Routing – Intelligent call distribution across global locations, SIP & Legacy Support – Works with IP, digital (H.323), and analog phones, High Availability (HA) & Disaster Recovery – 99.999% uptime with clustering, Advanced Security – Encryption, fraud detection, and compliance tools, Integration with Avaya Aura® Suite – Seamless UC with Session Manager, System Manager
Why Choose IP Telephony in the UAE?
- Cost Savings – Lower call rates, reduced infrastructure costs, and minimal maintenance.
- Scalability – Easily add or remove lines as your business grows.
- Advanced Features – Call forwarding, voicemail-to-email, video conferencing, and CRM integration.
- Remote Work Support – Enable seamless communication for hybrid and remote teams.
- Reliable & Secure – Enterprise-grade security and high-quality voice clarity.
Top IP Telephony Providers in the UAE
- Cisco Unified Communications – Ideal for large enterprises needing robust VoIP solutions.
- Avaya IP Office – Perfect for SMEs seeking flexible and scalable telephony.
- Microsoft Teams Direct Routing – Integrates VoIP with Office 365 for seamless collaboration.
- 3CX UAE – A cost-effective, cloud-based PBX solution for businesses of all sizes.
- Zoom Phone – A modern, cloud-hosted VoIP system with HD voice and video.
Key Features of IP Telephony Systems
- Auto-attendant & IVR – Improve customer experience with automated call routing.
- Call Recording & Analytics – Monitor performance and ensure compliance.
- Mobile & Desktop Integration – Stay connected from anywhere.
- CRM & ERP Integration – Enhance productivity with unified communications.
Best IP Telephony for Dubai & Abu Dhabi Businesses
Whether you’re in Dubai, Abu Dhabi, Sharjah, or across the UAE, businesses are switching to IP telephony for better efficiency and cost savings. Leading providers offer local support, 24/7 maintenance, and customized solutions tailored to your needs.
Looking for the Best IP Telephony Solution in the UAE?
📢 Contact us today for a free consultation and discover how VoIP technology can transform your business communications!
04 3522433
Client Stories
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Insights
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Enterprise Digital Transformation
Roadmap
Ready to modernize your business? Our Enterprise Digital Transformation Roadmap provides a strategic, end-to-end approach to migrating and optimizing your IT infrastructure. We guide you through four essential stages to ensure a seamless transition and lasting performance, from Infrastructure Design & Consulting to Deployment & Integration Services.
Infrastructure Design & Consulting
We design tailored IT infrastructure solutions that align with your business goals, ensuring scalability, reliability, and performance.
Project Planning
& Management
From concept to completion, we manage your IT projects with precision, timelines, and transparency to ensure successful delivery.
Technology Procurement
& Optimization
Syscom partners with leading vendors to source, supply, and optimize the right technologies for your specific business needs.
Deployment &
Integration Services
Our experts handle seamless installation and integration of systems — from servers and networks to communication platforms — for smooth operations.
Partner Network
Avaya
Syscom is a sub-distributor for Avaya in the UAE. Avaya is a global leader in next-generation business collaboration, offering unified communications, real-time video, call center solutions, IP PBX systems, and related services to organizations of all sizes worldwide.
Cisco
Syscom is an authorized Cisco Select Partner & Provider in the UAE, providing end-to-end IT networking solutions and a wide product range for SMBs and Enterprise-level organizations.
Grandstream
Authorized distributor of Grandstream Networks in UAE, Qatar and Oman. Grandstream Networks provide innovative unified communications and networking solutions for global businesses of all sizes.
Fortinet
Syscom is a Fortinet Select Integrator and MSSP, delivering advanced, end-to-end cybersecurity solutions to protect, manage, and secure complex modern digital infrastructures.
Zycoo
Syscom is the authorized distributor of Zycoo, a leading global developer and manufacturer specializing in advanced IP Telephony, IP Intercom, and IP Public Address Systems. Zycoo is renowned for its Unified IP Communication solutions, leveraging cutting-edge technologies.
Poly
Syscom is an authorized partner for Poly, delivering advanced audio and video communication solutions. Poly’s technology enhances collaboration, productivity, and engagement across meetings, conference rooms, and remote workforces.
